Position:- Business Support/Customer Support Executive



Role Description:-

This is a full-time, on-site role located in Bengaluru for a Business Support Executive/Customer Service Representative (CSR). The role involves day-to-day tasks such as support to Sales Staff, managing customer inquiries, and ensuring excellent customer service through effective communication. The executive will also be responsible for analyzing customer needs and providing solutions accordingly.

Qualifications:-

Education: Graduate
Strong Analytical Skills
Experience as a Business Support Executive
Excellent Communication and Customer Service skills
Ability to work independently and manage multiple tasks
Excel proficient-should know Pivot, V lookup, X look up, Data sheet.
Experience Required:- 3–7 Years

Employment type:- Full-time

Location: Bengaluru, Karnataka, India (On-site)

We need a person who can join within 30 days

Salary: 3-7LPA





Job Role:-

We are looking for a detail-oriented and proactive Business Support Executive with 3–7 years of experience to join our team in Bangalore.



The candidate will serve as the primary point of contact for customers, ensuring smooth order processing and timely delivery coordination.
Process sales orders, quotations, returns, and delivery updates as per company systems.
Provide accurate product availability, pricing, and lead time information.
Coordinate with internal departments (sales, logistics, warehouse, procurement) to ensure timely and accurate delivery of products.
Track shipments and proactively update customers on order status.
Manage customer complaints or issues efficiently.
Maintain and update customer records, ensuring data accuracy.
Support the sales team in account servicing and post-sales support.
Payment follows up with customers, sending them reminder emails
Inventory sharing with customers



We look for candidates who are self-motivated and can work for a longer duration.

Kindly avoid job hoppers.

Education: Graduate