IT Support Job Description Job Responsibility: • Management of multiple existing/new store and office IT activities, including coordination with multiple vendors and business teams. • IT devices/ network management for retail store, warehouse and office • Configuring & Troubleshooting IT devices used in SSC & Stores ( Laptops, Apple devices, RFID scanners, printers, iphone, ipad etc) • Remote and on-site coordination of store IT support services from Help desk, Vender and IT delivery team in Japan. • On-site coordination of store IT support services from Help desk, Vender and IT delivery team in Japan • IT device procurements, Creating Purchase orders, vendor Negotiations • Management of office and store devices, assets, licenses and service contracts. • IT cost management and reporting to UQ management • On-site Visits to Delhi NCR and out station cities to support new business establishment and IT device troubleshooting. Qualifications: • Person with 5-7 Year of IT support experience. Preferably Retail. • Excellent written and oral communications skills • English skill (Writing, Reading, Listening, Speaking) • Ability to communicate with senior leadership

Graduate in IT