Job Description: Sales Support Executive

Position: Sales Support Executive
Location: Mumbai
Department: Sales
Reporting To: Sales Manager
Position Summary
The Sales Support Executive will provide comprehensive administrative and operational support to
the Sales Team. The role involves managing customer orders, coordinating with suppliers,
logistics providers, finance, and internal stakeholders to ensure smooth order execution and
excellent customer service.
Key Responsibilities
 Managed sales orders, quotations, contracts, and customer records to ensure smooth sales
operations.
 Coordinated with customers, sales teams, suppliers, and logistics partners to ensure timely
order fulfilment and delivery.
 Monitored order status, shipment schedules, and inventory availability.
 Prepared commercial documents including purchase orders, and delivery notes, ensuring
accurate documentation and compliance.
 Generated sales, MIS, and performance reports, providing data-driven insights to support
business decisions.
Required Qualifications
 Bachelor’s degree in commerce, Business Administration, Marketing, Supply Chain
Management, or related discipline.
 2-4 years of experience in Sales Support, Sales Coordination, or Commercial Operations.
 Experience in steel trading, manufacturing, metals, automotive, or industrial sectors is
preferred.
Required Skills & Competencies
 Strong communication and interpersonal skills.
 Excellent coordination and stakeholder management abilities.
 Knowledge of sales order processing and commercial documentation.
 Proficiency in Microsoft Excel, PowerPoint, and ERP systems (SAP preferred).
 Strong analytical and problem solving skills.
 High attention to detail and accuracy.
 Ability to work in a fast paced and multicultural environment.
 Good time management and organizational skills.
Preferred Experience
 Experience handling domestic and international customer orders.

Job Description: Sales Support Executive

 Understanding of logistics, supply chain operations, and import/export documentation.
 Exposure to steel products, metal trading, or industrial manufacturing businesses.
Key Performance Indicators (KPIs)
 Order processing accuracy.
 On-time order execution and delivery coordination.
 Documentation accuracy and compliance.
 Timely preparation of sales and MIS reports.
 Internal stakeholder management
Employment Type: Full-Time
Compensation: As per company standards and candidate experience.

Bachelor’s degree in commerce, Business Administration, Marketing, Supply Chain
Management, or related discipline.