Job Description
Responsibilities
ο§ Highlight the main responsibilities.
1. Quality Management System (QMS)
ο· Develop, implement, and maintain QMS in line with Astemo AF Quality Standard and
Industry standards viz. ISO 9001 / IATF 16949 / ISO 14001
ο· Ensure proper documentation, audits, and compliance across all processes
ο· Lead internal and external quality audits
2. Supplier Quality Management
ο· Evaluate and qualify aftermarket parts suppliers
ο· Conduct supplier audits and performance reviews
ο· Manage supplier quality issues, corrective and preventive actions (CAPA), 8D Reports
3. Product Quality Assurance
ο· Ensure incoming, in-process, and outgoing quality control of spare parts and components
ο· Monitor product performance, warranty returns, and field failures
ο· Drive root cause analysis and corrective actions
4. Customer Quality & Field Complaint Handling
ο· Manage customer complaints and ensure timely resolution
ο· Analyze trends and implement preventive measures
ο· Maintain high customer satisfaction levels
5. Regulatory & Compliance
ο· Ensure compliance with automotive regulations and safety standards
ο· Stay updated with aftermarket regulations and certification requirements
Educational Qualification
Candidate having degree of BE/BTECH