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Deputy Manager / Associate Manager / Manager - Service

Specialisation Customer Success, Service & Operations
Job Level Middle Level
Location Gurugram
Industry Manufacturing - Automotive - 4 Wheelers
Employment Type Permanent/Full time
Language Requirement English
Annual Salary 2,600,004 (INR)
Nationality Required Indian

Job Description

Primary Responsibilities: -
 To ensure maximum uptime of Rental trucks
 To ensure minimum turnaround time for rental trucks from WH.
 To ensure timely preventive maintenance of rental trucks as per OEM
guidelines.
 Effective parts planning for rental trucks based on UIO.
 Monitoring of overall health of Rental Asset in terms of life/Maintenance Cost
etc.
 Specific monitoring of Key rental sites in the region.
 Manage overall customer satisfaction of rental customers and ensure NO Rental
deduction
 Overall responsibility of Regional Rental Service.
Secondary Responsibilities: -
 Maintaining of complete database of Rental trucks at Site & in Warehouses.
 Coordination with RFM /TSM for PM/breakdown activities at rental sites
 Organize necessary trainings at sites for smooth handling of rental trucks by
customer.
 to reduce overall maintenance cost of Rental Trucks to maximize profitability of
business
 To explore local repair / recondition of parts.
 To evaluate and propose non performing trucks for used truck sale /scrap

Educational Qualification

Essential:- B. Tech/B.E./DME
Desirable:- M.B.A.

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